Article
Keep animal notes with the people who bring them
A feeding note without a phone number is half a record. The animal and the people around them belong together.
1 minute readBy Arhosfa
The phone call is the test
Someone phones about a collection. The useful system is the one where the team already knows the animal, the person, the stay, and the last note — without searching three places.
Folders in a desk, and notes in a private mailbox, fail that test. The record has to travel with the work.
People are not an afterthought
The person who books is not always the person who collects. Organisations bring several animals. A useful record shows how to reach them, who they belong with, and what still needs doing.
animal recordspeopleconversations
