Walk-through
Walk-through: stays and the day
The day is a list of stays, not a pile of messages. See who is arriving before they are at the door.

The day, not the diary
Open the day and you should see arrivals and collections with the animal attached. Boarding overnight, a day in daycare, and a home stay use the same idea: a stay with a start and an end.
A paper diary can hold names. It cannot tell you, at a glance, who is already with you, which place they are in, and whose collection just moved.
What to try
Change a collection time and confirm the rest of the team would see it without a side message. If the change only lives in chat, the walk-through has failed.
- See arrivals before the first car is on the drive
- Move a collection and watch it stay on the stay
- Check boarding, daycare and home stays in the same view of the day

